Many managers, team leaders and supervisors are now measured on their performance, which is critical in today’s increasingly competitive environment. Metrics for measurement can include revenue, profit margins, ROI, employee satisfaction and turnover, customer satisfaction, project completion rates/times and many more. Individuals responsible for managing performance need to ensure they understand what they are analysing and the skills for managing staff performance effectively.
Suitable delegates for this course include managers, team leaders, supervisors, project managers, facilitators and business analysts.
Performance management courses are designed for those who are responsible for managing others and their performance, to develop the skills of their staff in order to achieve their business objectives.
Courses in this category typically cover topics such as:
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