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Microsoft Outlook Introduction

Course Aims:

This intensive, hands-on one day training course is designed to teach delegates how to identify the components of the Outlook environment, compose, send, responding to and organize email messages, use folders, manage contacts and schedule appointments, meetings, tasks and notes.

Who Should Attend?

New, intending or existing users of Microsoft Outlook who want to master the basic features and learn best practice in order to become more productive in their communications and organization. Note: Delegates should be proficient in using a PC with the Microsoft Windows operating system, but no prior experience with Microsoft Outlook is required.

Course Outline:

Getting Started with Outlook

- Explore the Outlook Interface
- Send a Simple Message
- Read Messages
- Reply to and Forward a Message
- Print a Message 
- Delete a Message

Composing Messages

- Address a Message
- Format a Message
- Check Spelling and Grammar
- Attach a File

Organising Messages

- Open and Save an Attachment
- Flag a Message
- Organise Content with Folders

Managing Contacts

- Add a Contact
- Find the Geographical Location of a Contact
- Manage Contacts

Scheduling Appointments

- Explore the Outlook Calendar
- Schedule an Appointment
- Assign Categories and Edit Appointments

Scheduling Meetings

- Schedule a Meeting
- Reply to a Meeting Request
- Propose a New Meeting Time
- Manage Meetings
- Print the Calendar

Managing Tasks and Notes

- Create a Task
- Edit and Update a Task
- Create a Note
- Edit a Note
- Display a Note on the Desktop