Duration: A one day course Suitable for: Any individual involved in interviewing and selection of new staff or internal promotions would benefit from this course. Ineffective recruitment processes and decisions are costly and therefore it is imperative that those involved are fully trained in how to get the most out of the interview. This course provides a robust framework for the process along with invaluable tools and tips to ensure the interviewer is equipped with the knowledge and know-how to appoint the right person. The course also covers some critical legal elements.
Objectives: By the end of the course delegates will: - Understand how to screen CVs or application forms, and prepare and execute effective interviews using the funnel technique. - They will be able to objectively score the candidates and make a fair selection choice. - They will know what notes to take from the interview and their legal obligations relating to discrimination, including what they can and cannot ask candidates. - This course should ensure that your organisation is making sound recruitment decisions from the outset.
Course Content - Introduction & workshop objectives - Establish what you want to achieve - Characteristics of a good interviewer - Skills required to get the best from your candidate - The job description - Job requirements - Person requirements - Personal qualities - The selection process - Advertising the vacancy - Screening applications - Organising the interviews - Conducting the interview - Building rapport - The funnel technique - Questioning and controlling - Listening to gain understanding - Handling difficult interviewees - Talking too much - Not talking enough - Evading the question - Role plays - An opportunity to practice the interview - Making your decision - Keeping a record - Evaluating information - Checking your own judgements - Action planning - Commit to action for the future
Summary and close
The course either has new dates in data loading, or is only run as a dedicated or In Company course.