COURSE FINDER

Effective Interpersonal Skills

£340 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 1 day

Trainer: C067BG

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Effective Interpersonal Skills

Objectives:
- To identify your individual interpersonal skills 
- To show the difference between assertiveness and aggression 
- To improve working relationships 
- To develop skills in influencing people 
- To initiate an action plan for change

You will Learn:
- What interpersonal skills really are 
- The importance of first impressions 
- How assertive you are 
- Behavioural styles 
- Better communication skills 
- Five steps to successful change 
- Giving and taking criticism without offence 

Who Should Attend: 
This course is for team members whose performance would be enhanced by improving the way they communicate with colleagues at all levels.
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
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