Debt Collection by Telephone

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Categories: Telephone Skills & Telesales

£165 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 1 day

Trainer: N149ES

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Course Overview
Course Dates

Debt Collection by Telephone

Duration:
One Day

This course aims to help delegates become more efficient and effective in getting payments.

The programme will include:
- Preparation and pre-call planning
- Telephone techniques
- Direct the conversation
- Role play recording and class critique

This course is suitable for anyone in your company who either does - or is intended that they should - use the telephone to collect money.

The course either has new dates in data loading, or is only run as a dedicated or In Company course.

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