Course Content:
- What is bullying and harassment
- Types of bullies and psychological effects- Dealing with stress at work
- Mediation
- Preventing accidents
Course Outline:
- This course is designed for companies trying to achieve the Bullying Intervention Group Workplace Award or employees with responsibility for managing bullying and harassment cases
- Teaches delegates how to identify bullying and deal with cases effectively
- Covers harassment and stress management with real life scenarios of bullying and harassment cases
- Ideal for staff who coordinate or manage Human Resource
- Course outlines effective mediation techniques
- Dealing with stress and reducing stress levels
- Delegates will be expected to complete an assessment for all modules and will achieve an NCFE accredited certificate
Course Objectives:
- Delegates will understand their roles and responsibilities as directors or business leaders
- Delegates bust know the legislative requirements and understand corporate manslaughter
- Able to identify unsafe work practices and how to correctly implement changes utilising other sills